Not intuitive, bulky, and slow. I installed it to download some music I bought and had to uninstall it. My 6 core desktop (I-7 980) behaved erratically while updating with my music in my hard drive, took too much band-with as well. I am a remote consultant, and need every bit of my bandwith while working, which rendered this product unusable to me. Why did I install it? The old music downloader would not work any more, so I had to do it. Sadly, had to call and cancell the digital purchase because I was unable to download it. I do not use the cloud, nor do I want to. Frankly, not what I expected from Amazon. I've been a loyal customer since it was a mail order company for books only.